You can change your shipping address from your Profile or from a plan under My Plans. Your shipping address is the same for your whole account, so one change applies to all your plans. If an order is already on its way, it will still be delivered to your old address.
Change it from your Profile
- From Home, tap the round picture with your initials at the top right.
- Tap Shipping Information.
- Enter your address in these fields:
- Address 1
- Address 2
- City
- State
- Zip
- When you type in Address 1, you can select from the full address suggestions that appear.
- Tap Save.
- A Change shipping address panel will open. It says you are about to change your shipping address and warns: “IMPORTANT: If an order is already on its way to you, it will still be delivered to the OLD address.”
- Tap Confirm. You will see Shipping address updated.
Change it from a plan
- Tap My Plans in the bottom menu.
- Tap View details on the plan.
- Tap Manage Subscription.
- Tap the pencil icon on the Shipping Information row.
- Update the fields on the Edit shipping information form.
- Tap Save.
Tell the support team too
When you change your address, also contact the support team. Depending on where your order is, the support team may or may not be able to change the address for that order. For example, an order that has already shipped will still go to your old address.
Need more help?
Contact the support team. See How do I contact support?.