The SkinnyRx Membership gives you clinical review, prescription coordination, and ongoing support for branded weight-care medications. The medication is not included. It is billed and shipped separately by an outside program.
What it is
The membership is an auto-renewing monthly subscription. It includes:
- A licensed provider’s review of your eligibility
- Consultation support
- Prescription coordination, if approved
- Ongoing support through the SkinnyRx app
If your provider approves the medication, your prescription is sent to the outside program that handles it. That program may contact you about account setup, payment, shipping, and refills.
The outside program sets and collects the medication charge. It also handles fulfillment and delivery. This is separate from your SkinnyRx membership.
You can cancel the membership so it does not renew for another billing period. See How do I cancel my subscription?.
How to take it
The membership is not a medication, so it does not have dosing instructions. If you receive a branded medication, take it only as directed by your provider. Use the chat in the SkinnyRx app for questions about your dose or how to take it. See How do I message my provider?.
Storage
The membership does not require storage. Storage instructions for your branded medication depend on the medication you receive. Ask your care team if you are unsure how to store it.
Common side effects
The membership does not cause medication side effects. Side effects depend on the branded medication your provider prescribes. Ask your care team what side effects may occur with your specific treatment.
When to contact your care team
Use the chat in the SkinnyRx app if you have questions about:
- Your dose or how to take your medication
- Side effects or safety concerns
- Whether the medication is right for you
- A treatment change that needs clinical review
For missing payment, shipping, tracking, or refill messages from the outside program, first check your email, spam folder, and text messages. If you still have no update, contact the support team. SkinnyRx may not have tracking because the outside program handles shipping.
Important safety information
Your provider decides whether a branded medication is clinically appropriate for you. Approval is not guaranteed. Medication safety information varies by treatment, so review your medication instructions and ask your provider about any risks that apply to you.
Need more help?
Contact the support team. See How do I contact support?.