Your care is provided by independent, licensed medical professionals through medical practices affiliated with SkinnyRx. These providers review your health information and decide whether a prescription is appropriate for you.
What your provider does
Your provider may:
- Review your medical history and intake information
- Assess whether you are eligible for treatment
- Decide whether a prescription is appropriate
- Answer questions about your health, medication, or treatment plan
A prescription is not guaranteed. Your provider makes the decision based on your individual health needs.
How SkinnyRx is involved
SkinnyRx is a telehealth platform. It is not a healthcare provider or pharmacy. It helps connect you with providers who work for or contract with affiliated medical practices. These medical practices are separate legal entities from SkinnyRx.
If you have a personal health question, contact your provider through the chat in the SkinnyRx app. See How do I message my provider? for help.
Need more help?
Contact the support team. See How do I contact support?.