You can ask the support team to restart a canceled subscription. You will need to confirm your payment information and approve the charge before your account can be reactivated.
Restart your treatment
- Contact the support team and say that you want to restart your treatment.
- Confirm whether the payment method on file is still valid.
- Approve the charge needed to restart your subscription. If your payment information has changed, the support team can help you update it.
If you have been off your medication for a while, your provider will decide the right restart dose. Do not choose a restart dose based on your previous prescription. Ask your provider through the chat in the SkinnyRx app. See Where is the chat in my app? if you need help finding it.
Need more help?
Contact the support team. See How do I contact support?.